Energy Manager, Tenant Utility Billing
As an Energy Manager, Craig is responsible for supporting the tenant utility billing department, ensuring the accuracy of calculations, and providing excellent customer service, as well as performing strategic analyses on behalf of the clients. Craig also contributes to continued process improvement within the company.
Craig has over 8 years of experience working in delivery and operations roles. He has previously worked at TEKsystems in an analyst role, managing an Accounts Receivable Aging in excess of $5 million and compiling invoices for contractor services. Craig has also worked as a Manager of billing and credit reconciliation at Arcadia, leading a team of analysts in designing and completing financial reporting for community solar crediting. While there, he developed resources to help scale the business, forecast its needs, and document its processes. Craig’s expertise includes the creation of excel templates to automate data analysis and review, defining business requirements, and facilitating cross-functional projects.
Craig is a graduate from University of MD, Baltimore County with a Bachelor of Arts degree in English Literature.