Manage Your Energy Costs

Privacy Policy

This Privacy Policy governs the manner in which Resource Energy Systems, LLC and its affiliates, including Resource Energy Solutions, LLC (together, “Resource Energy”), collect, use, maintain and disclose information collected from users (each, a “User”) through the website at ResourceEnergy.com and through the client portal website (“Sites”) and other applications including RE Meter Management desktop application and mobile websites (“Applications”). This privacy policy applies to our Sites, Applications, and all products and services offered by Resource Energy.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our sites, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites and Applications. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Sites and/or Application related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Sites may use “cookies” to enhance User experience.  User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Sites may not function properly.

How We Use Collected Information

Resource Energy may collect and use Users’ personal information for the following purposes:

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may use third party service providers to help us operate our business and our Sites/Applications or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Electronic Newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include industry news, company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Sites. We may use third party service providers to help us operate our business and the Sites/Applications or administer activities on our behalf, such as sending out newsletters. We may share your information with these third parties for those limited purposes.

Third Party Websites

Users may find other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Sites, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

Resource Energy has the discretion to update this privacy policy at any time. When we do, we will update the date stamp on the Privacy Policy. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using our Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of our Sites following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of our sites, or your dealings with our sites, please contact us.

Last updated on April 29, 2019.

 

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